Cookies Policy DoctorBox Service GmbH

1. Information about cookies and data stored in the browser

Some of the cookies in our online shop are technically necessary. In addition, we use cookies to optimize and further develop our shop for you. Because cookies allow us to analyze and statistically evaluate website traffic and the behavior of our visitors. The providers of these services can combine the data obtained with other information that they have already collected about you. In addition, we use cookies to evaluate your product selection in the online shop and, on this basis, to provide individual product recommendations via e-mail. You can accept the use of these cookies or reject all but the strictly necessary cookies.

1.1 Session Cookies

Session cookies are used to store session data. Session cookies store a so-called session ID, with which various requests from your browser can be assigned to a session. This allows your computer to be recognized when you return to the website.

The lifetime of a session cookie is limited to the respective session. This means: As soon as you close the browser completely, the cookie becomes invalid and can no longer be used. The same happens if you have not taken any action on the TK website for more than 30 minutes.

1.2 Temporary Cookies

In contrast to session cookies, time-limited cookies are stored for a period of up to 6 months. They remain on the computer beyond the current visit, unless they are deliberately deleted. In addition, time-limited cookies contain a predetermined expiry date. After this date, the cookies are automatically deleted.

TK uses time-limited cookies, for example for statistical purposes, in order to be able to identify which content on the TK website is particularly popular. This is an important help to continuously improve tk.de for you. A personal reference is not created.

1.3 Deletion

You can delete cookies set by TK in your browser at any time. Please note, however, that your personal settings for using tk.de are also stored in the cookies. This means that if you delete these cookies, these settings will also be reset and you may not be able to use all the functions of our website.

2. Analysis Tools

2.1 General

We evaluate the usage behavior of visitors to our website in a pseudonymous manner, i.e. without being able to draw any conclusions about the person of the visitor. The knowledge gained in this way helps us to improve TK's website and carry out market analyses.

2.2 Web tracking

TK uses the so-called web tracking method to analyze user behavior. This means that TK records which of its websites were visited and how often. For this purpose, TK uses cookies that expire after 180 days.

TK has commissioned Webtrekk GmbH as a service provider to carry out the usage analysis. TÜV Saarland has certified Webtrekk GmbH for data protection in the area of ​​web controlling software.

When you visit our website, your browser sends us some information. Webtrekk GmbH stores this data exclusively on its servers in Germany. The following data is collected:

• time of access
• technical data about your browser and your end device such as operating system, browser, language setting, screen resolution
• Information about the content and functions used such as page names, campaigns, link clicks, logins, form sections
• Your IP address will not be transmitted to Webtrekk

2.3 Conversion Tracking

TK uses so-called conversion tracking to analyze online advertising measures. This means that TK finds out how many users come from an online advertisement to the tk.de website. The information obtained in this way is used by us to create statistics about our online advertising measures. The evaluation takes place exclusively in an aggregated form, so that it is not possible to draw any conclusions about your person.

For conversion tracking, TK works with the provider Adform, as they measure our online advertising measures. TK uses time-limited cookies with a term of 60 days for conversion tracking.

2.4 Retargeting

On tk.de we use the retargeting technology of the provider Adform. In online marketing, retargeting is a process in which visitors to a website are identified and then addressed again on other websites with targeted advertising. TK uses time-limited cookies with a term of 90 days for retargeting. The data is only collected in pseudonymised form, even in the case of retargeting.

2.5 Analysis to ensure the accuracy, stability, presentation and performance of the website

In order to ensure that the www.tk.de website is error-free, TK uses crash reporting and an analysis tool. Crash reporting ensures that after an error has occurred, it can be traced at which point it occurred and is used to determine the cause.

The analysis tool provides valuable information in the areas of stability, display and performance in order to display and further develop the website www.tk.de as required. The information collected is stored exclusively on servers in Germany.

The following data is collected:

• IP address of the user
• Operating system (including device memory properties, e.g. 8 GB RAM)
• User Agent (OS Version + Browser Version)
• screen resolution
• Date and Time
• Content and Features Accessed

3. Integration of Third Party Services

Google Maps
We use Google Maps API to visually display interactive maps. When using these maps, Google also collects, processes and uses data about the use of the map functions.

Admiral Cloud
We have included video files on our website for informational purposes. These videos are hosted on the AdmiralCloud platform. By calling up the videos, data is transferred from the user's browser to the AdmiralCloud server. The data is transferred as soon as the link is accessed.

The data collected by the AdmiralCloud server includes details of how the user uses the AdmiralCloud services, IP address, data on browser type, browser language, date and time of viewing and the URL of the page on which the video is stored and also cookies, which can be used to clearly identify the user's browser, but which are only used to control the service.

4. System Security

We maintain up-to-date technical measures to ensure data security. These measures serve in particular to protect your personal data from access by unauthorized third parties. We adapt our protection mechanisms to the current state of the art.

If you are asked to enter personal data within our online offer, the data transmission over the Internet always takes place using TLS encryption. This encryption is intended to prevent unauthorized persons from gaining possession of your data.

5. General data subject rights

you have the right

• a. Request information on the categories of data processed, processing purposes, any recipients of the data, the planned storage period (Article 15 GDPR);
• b. to request the correction or addition of incorrect or incomplete data (Article 16 GDPR);
• c. to revoke a given consent at any time with effect for the future (Article 7 (3) GDPR);
• i.e. to object to data processing that is to take place on the basis of a legitimate interest for reasons that arise from your particular situation (Article 21 (1) GDPR);
• e. in certain cases within the scope of Art. 17 GDPR to request the deletion of data - in particular if the data is no longer required for the intended purpose or is being processed unlawfully, or you revoke your consent in accordance with (c) above or an objection in accordance with above (d) have declared;
• f. to request the restriction of data under certain conditions if deletion is not possible or the obligation to delete is disputed (Article 18 GDPR);
• G. to data transferability, ie you can receive the data you have provided to us in a common machine-readable format such as CSV and, if necessary, transmit it to others (Article 20 GDPR).