You’ll receive your home test results securely in the DoctorBox app, your health account. Download the app and register now!
1. Create a DoctorBox account
Download the app from the App Store or Google Play Store and register with us.
2. Register your test ID
Open the DoctorBox app. Go to “Home Tests.” Then scan your barcode, which you’ll find on the barcode card in the envelope. Follow the instructions in the app.
3. Take the home test
Perform the at-home test as described in the test kit instructions. After collecting your blood sample, you can send it to our partner laboratory.
4. Your results
As soon as your test result is available, we’ll notify you via the app.
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FAQ
The home test consists of the envelope and the Euroimmun kit.
The envelope contains:
● 1x DoctorBox user manual
● 2x bandages (CE)
● 1x barcode card with test ID
● 1x label for shipping envelope.
The Euroimmun kit contains:
● 1x Euroimmun user manual
● 1x blood collection card (CE)
● 1x compress (CE)
● 2x bandages (CE)
● 2x sterile lancets (CE0500)
● 2x alcohol wipes (CE)
● 1x resealable plastic bag with desiccant
● 1x shipping envelope.
Always check that the blood collection kit is complete before starting the home test. If any components are missing or damaged, please do not use the kit and contact us at:
Tel.: +49 30 34045468
Email: heimtests@doctorbox.eu
For the best test results, please fill in all circles completely. Make sure the dried blood paper is soaked through to the back.
If you have a low amount of blood, please use a second finger as well as the second lancet, alcohol wipe, and gauze pad/cotton swab provided.
In exceptional cases, only if there isn’t enough blood flow—you can fill in at least two circles. Please ensure these two circles are completely filled and soaked through to the back.
Once the lab receives your sample, it will use a punch to cut several circles from the card. These are then placed in a machine that automatically measures various parameters to provide a picture of the distribution of biomarkers in your blood.
Install the free DoctorBox app on your smartphone using the links to the App or Play Store below.
After completing the registration process, go to “Home Test” in the menu, then “Test Result.” Select the correct test and scan the barcode on the dried blood card.
Your test is now registered in the DoctorBox app, so you’ll be notified within the app when your results are available.
Your results will be available in the DoctorBox app to ensure the secure transmission of your health data. DoctorBox GmbH is ISO 27001 and ISO 9001 certified. Our technical and infrastructure security measures meet the highest standards, and your data is end-to-end encrypted.
You should receive your results within 5 business days after your sample arrives at our lab. Please watch for notifications in your DoctorBox app.
Please note that this is an estimate, which may vary, especially during holiday periods or due to other unforeseen delays. If you believe your sample is significantly delayed, please contact our customer service.
DoctorBox home tests must not be used:
● If you are not yet of legal age/adult (18+ years)
● If you have problems with the sight or collection of blood. In this case, collect the sample in the presence of another adult or have it collected by medical professionals.
You should only use DoctorBox home tests after consulting your doctor if:
● You have a bleeding tendency or clotting disorder or take anticoagulant medication
● You are pregnant or breastfeeding. In this case, reference values may differ.
Otherwise, the home tests are absolutely safe as long as all materials are used only for their intended purpose.
Please contact us at:
Tel.: +49 30 34045468
Email: heimtest@doctorbox.eu